ACCURATE SCALE KNOWS THAT CUSTOMERS MAY HAVE QUESTIONS WHEN PURCHASING OR RENTING A SCALE FOR THEIR BUSINESS.
We want to take some of the uncertainty out of the decision-making process by providing you with some valuable information about how we make and sell our scales. Here are some answers to some common questions that we receive from customers:
I don't know much about scales, or what I need; can someone come to our location to discuss our project or establish what our weighing needs will be?
If you need some guidance on your requirements and how to purchase a scale, please feel free to contact us. We can send out one of our experienced and knowledgeable technicians who would be glad to discuss your needs and assist you in selecting the appropriate solution.
Do you repair other brands of scales not manufactured by your company?
Our company will readily repair any brand or type of scale that you have. Leave it in our capable hands and we will get it up and running again.
Will you re-calibrate any scale?
We are able to re-calibrate any model or brand of scale for a client. We can send out a qualified technician to bring your scales back to precise standards.
Can I add scale software with a scale that your company didn't manufacture?
Accurate Scale can offer pre-made solutions from our library of scale software programs. We can also create a custom program which is tailor-made to a client’s scale and specific requirements.
Where do you normally source your materials to manufacture your scales?
Accurate Scale is determined to source our manufacturing materials from Canadian companies. We take pride in the fact that we always choose to buy Canadian whenever circumstances allow us to do so.